Terms of service

By registering and using Mosce ERP, you agree to be bound by these terms and our privacy policy.

Mosce ERP is a business management platform that includes invoicing, inventory, accounting, point of sale, and administrative tools.

You are responsible for maintaining the confidentiality of your access credentials and all activities performed under your account.

You agree to use Mosce ERP only for lawful purposes and in accordance with the applicable laws of the Dominican Republic.

Paid plans are billed according to the selected cycle (monthly or annual). Payments are securely processed by Stripe.

Your business data belongs to you. See our privacy policy for details on how we protect your information.

We strive to maintain 99.9% availability. Scheduled maintenance periods will be communicated in advance.

Mosce ERP shall not be liable for indirect, incidental, or consequential damages arising from the use of the platform.

We reserve the right to modify these terms. Significant changes will be notified by email.

For questions about these terms, contact us at contacto@mosce.io.

Mosce ERP operates under the Dominican Republic's Electronic Tax Receipt (e-CF) regime administered by the DGII. In contingency situations recognised by the DGII, responsibilities are allocated as follows.

Falta de Conectividad (Connectivity Loss) modality. When a connectivity interruption prevents the real-time transmission of e-CFs to the DGII, Mosce ERP signs the receipts in offline mode, stores them in a queue, and transmits them to the DGII automatically once connectivity is restored, within the regulated 72-hour window measured from the moment each e-CF was issued. No action by the taxpayer is required for the platform's technical operation during this type of contingency; however, the taxpayer remains responsible for filing the contingency entry declaration with the DGII through the Virtual Office (OFV) and for submitting the exit declaration once service has normalised, in accordance with applicable regulations.

Incapacidad Técnica (Technical Impossibility) modality. When the platform itself is unable to generate or sign e-CFs, Mosce ERP does not issue Serie B (non-electronic) tax receipts on behalf of the taxpayer. Issuing Serie B (non-electronic) tax receipts using DGII-authorised pre-printed stationery is the taxpayer's sole responsibility under applicable regulations. The DGII permits up to 15 calendar days for this contingency modality. The taxpayer assumes responsibility for declaring the contingency to the DGII and for maintaining, at all times, valid and DGII-authorised Serie B (non-electronic) tax receipt books as a standing regulatory requirement that exists independently of the use of Mosce ERP.

Post-Incapacidad Técnica regularisation. Once service is restored, Mosce ERP records the Serie B (non-electronic) receipt numbers issued by the taxpayer during the contingency period and generates the corresponding replacement e-CFs, which reference the non-electronic receipts in accordance with DGII technical specifications, within the regulated 30 calendar-day window measured from the date the contingency ended. The taxpayer is responsible for providing Mosce ERP with accurate and timely information about the Serie B receipts issued during the contingency period, so that the replacement e-CFs can be generated and transmitted to the DGII within the stated deadline. These replacement e-CFs are sent exclusively to the DGII for validation purposes; the recipient may use the original non-electronic receipt to support costs, expenses, and tax credits.

For a detailed description of the platform's behaviour under each contingency modality, please consult the Mosce ERP help centre.