Usage limits by plan
Which operations consume your monthly quota in Mosce ERP, when the counter resets, and how many resources each plan includes.
This article explains which actions count against your monthly cap of transactions and exports, how the counter resets each period, and what each plan includes. If you already reached a limit and want to know what to do next, see What happens when I reach the limit?.
Reading time: ~6 min
When to use this
- You want to understand which operations consume your quota before choosing a plan.
- Your counter increased unexpectedly and you want to know what caused it.
- You're planning the month's usage and want to know how much headroom you have left.
- You want to understand when the period resets and how the cutoff date is calculated.
Before you start
- Sign in with a role that includes the
tenant:readpermission to view the usage summary from Settings → My plan. - To export a report that consumes quota, you also need the
reports:readpermission.
What counts as a transaction
Mosce ERP records a transaction each time one of these operational documents is created:
| Document | When it is recorded |
|---|---|
| Order / sales order | When saving a new order (not when updating it or converting it to an invoice) |
| Sales invoice | When issuing a new invoice (including those that come from an order) |
| Supplier / purchase invoice | When recording a new invoice from a supplier |
| Purchase order | When creating a purchase order (not when updating it) |
| Recurring template execution | Each time a recurring template generates a document automatically |
Do not count as transactions:
- Updating, voiding, or deleting an existing document.
- Creating quotations (they are not confirmed sales documents).
- Issuing credit or debit notes that reference an already-recorded invoice.
- Recording payments on an existing invoice.
- Creating products, customers, suppliers, or other catalogs.
Note: The transaction is recorded at the moment of creation, not at billing or collection. If you issue an invoice today and collect next month, the transaction counts in the month of issue.
What counts as a report export
Mosce ERP records a report export each time you download or generate a file from the Reports section. This includes:
- Downloading any report in CSV or PDF format.
- Generating a financial report (balance sheet, income statement, general ledger, trial balance).
- Generating an operational report (sales, purchases, inventory, POS, rankings).
Does not count as an export:
- Viewing a report on screen without downloading the file.
- Navigating between dates or dimensions without generating a download.
How many resources each plan includes
The table below shows the monthly transaction and monthly export limits per plan. These values update automatically if the plan changes price.
| Plan | Price / month | Transactions | Users | Storage |
|---|---|---|---|---|
| Free | Free | 30 | 1 | 100 MB |
| Starter | $9 USD | 250 | 5 | 1 GB |
| Professional | $30 USD | 2000 | 20 | 10 GB |
| Enterprise | Custom | Unlimited | Unlimited | 100 GB |
To see all the limits per plan (users, products, available modules) check the pricing page or the Billing and subscription article.
When the counter resets
The monthly counter resets on the first day of each calendar month at 00:00 in the server time zone (UTC). It is not tied to the date of your next Stripe invoice or to your subscription anniversary.
Example: if you subscribed on March 15, your usage period does not begin on the 15th of each month - it follows the standard calendar month. On April 1 at 00:00 UTC the counter returns to zero for all plans.
Your current period's counter is visible in real time from Settings → My plan → Period usage.
Common mistakes
| Symptom | Likely cause | Solution |
|---|---|---|
| The counter went up without me doing anything | A recurring template ran automatically | Check Accounting → Recurring templates to see the period's executions |
| I converted an order into an invoice and the counter went up by 2 | The order and the invoice were created at different times | An order counts and the derived invoice also counts - they are two different documents |
| I downloaded a report but don't see the counter go up right away | The usage status can take up to 1 minute to reflect | Refresh the My plan page after a moment |
| I don't see the usage section | Your role doesn't include tenant:read | Ask an administrator to assign you that permission |
Frequently asked questions
What happens if I create and delete an invoice the same day?
The creation records the transaction; the deletion or voiding does not subtract it. Once a document is created, the transaction is recorded for the period.
Do DGII report exports (606, 607, 608) consume quota?
No. DGII reports are fiscal exports and are not counted toward the monthly export limit for operational reports.
Can I see how many transactions I have left before reaching the limit?
Yes. Go to Settings → My plan → Period usage. You'll see the current usage vs. the plan's maximum for transactions and exports separately.
Does the limit apply per user or per whole account?
The limit applies to the entire tenant account. No matter how many users are active - the counter accumulates all operations from all users within the same monthly period.
Can I ask to have my limit raised without changing plan?
In exceptional situations the support team can authorize a manual adjustment of the period. Contact support from Settings → Support to evaluate your case.
Related
- What happens when I reach the limit?
- Billing and subscription
- Recurring templates
- Reports - introduction
Last updated: 2026-05-09