Usage limits by plan
Which operations consume your monthly quota in Mosce ERP, when the counter resets, and how many resources each plan includes.
Your plan defines how much you can invoice in sales each month, expressed as an amount in your business currency. This article explains what consumes that limit, what does not, when the counter resets, and how much each plan includes. If you already reached the limit and want to know what to do, see What happens when I reach the limit?.
Reading time: ~6 min
When to use this
- You want to understand which operations consume your quota before choosing a plan.
- Your counter increased unexpectedly and you want to know what caused it.
- You're planning the month's usage and want to know how much headroom you have left.
- You want to understand when the period resets and how the cutoff date is calculated.
Before you start
- Sign in with a role that includes the
tenant:readpermission to view the usage summary from Settings → My plan. - To export a report that consumes quota, you also need the
reports:readpermission.
What consumes your sales limit
The limit is an amount, not a document count. What adds up is the total of every sales invoice you issue, in your business currency.
| Operation | Counts toward the limit |
|---|---|
| Invoicing an order | Yes, for the invoiced total |
| Charging a sale at the point of sale | Yes, for the sale total |
| Purchases and purchase orders | No |
| Supplier bills | No |
| Expenses | No |
| Quotes and unbilled orders | No |
| Catalogs: products, clients, suppliers | No |
Only sales count. Recording what your business buys or spends never consumes your capacity to invoice.
Note: the amount accumulates when you invoice, not when you create the order. A draft order can be edited or cancelled and consumes nothing; what counts is the invoice. If you invoice today and collect next month, the amount counts in the month the invoice was issued.
The sale that crosses the limit still goes through
When a sale takes you past the month's limit, that sale still completes. The next one is the one that gets refused. That way nobody is left with a customer waiting at the counter halfway through an operation.
This holds whatever the amount: if you had any allowance left, however little, a single large sale goes through in full even if it passes the limit by a wide margin. What stops is the next one.
What counts as a report export
Mosce ERP records a report export each time you download or generate a file from the Reports section. This includes:
- Downloading any report in CSV or PDF format.
- Generating a financial report (balance sheet, income statement, general ledger, trial balance).
- Generating an operational report (sales, purchases, inventory, POS, rankings).
Does not count as an export:
- Viewing a report on screen without downloading the file.
- Navigating between dates or dimensions without generating a download.
How many resources each plan includes
The table below shows how much you can invoice per month on each plan. Since a business operates in a single currency, the amount is shown in Dominican pesos and in US dollars: the one that applies to your business is the one that counts. These values update automatically if the plans change.
| Plan | Price / month | Sales / month | Users | Storage |
|---|---|---|---|---|
| Free | Free | RD$50,000 · USD 1,000 | 1 | 100 MB |
| Starter | $20 USD | RD$500,000 · USD 8,500 | 3 | 1 GB |
| Professional | $50 USD | RD$2,500,000 · USD 42,000 | 15 | 10 GB |
| Enterprise | $120 USD | RD$10,000,000 · USD 170,000 | 30 | 100 GB |
| Corporate | $220 USD | RD$20,000,000 · USD 340,000 | 50 | 100 GB |
To see all the limits per plan (users, products, teams, task boards, available modules) check the pricing page or the Billing and subscription article.
Teams and task boards are not on the free plan. Each has its own cap on every paid plan, and the matching screen always tells you how many of how many you are using before letting you create another. See Teams and Tasks.
When the counter resets
The monthly counter resets on the first day of each calendar month at 00:00 in the server time zone (UTC). It is not tied to the date of your next Stripe invoice or to your subscription anniversary.
Example: if you subscribed on March 15, your usage period does not begin on the 15th of each month - it follows the standard calendar month. On April 1 at 00:00 UTC the counter returns to zero for all plans.
Your current period's counter is visible in real time from Settings → My plan → Period usage.
Common mistakes
| Symptom | Likely cause | Solution |
|---|---|---|
| The amount went up without me invoicing anything | Another user in the business invoiced or charged at the point of sale | The amount covers the whole business; check the period's sales report |
| I recorded a large purchase and I am worried I used up my limit | Purchases do not consume the sales limit | Only sales invoices add up; check Settings → My plan → Period usage to confirm |
| I downloaded a report but don't see the counter go up right away | The usage status can take up to 1 minute to reflect | Refresh the My plan page after a moment |
| I don't see the usage section | Your role doesn't include tenant:read | Ask an administrator to assign you that permission |
Frequently asked questions
Does voiding an invoice give me back the amount consumed?
No. The amount accumulates when the invoice is issued, and voiding it afterwards does not subtract it from the current period. The counter returns to zero on its own on the first day of the following month.
Do DGII report exports (606, 607, 608) consume quota?
No. DGII reports are fiscal exports and are not counted toward the monthly export limit for operational reports.
Can I see how much I have left before reaching the limit?
Yes. Go to Settings → My plan → Period usage. You'll see how much you have invoiced this month against your plan's cap, and the date the counter resets.
Does the limit apply per user or per whole account?
The limit applies to the entire tenant account. No matter how many users are active - the counter accumulates all operations from all users within the same monthly period.
Can I ask to have my limit raised without changing plan?
In exceptional situations the support team can authorize a manual adjustment of the period. Contact support from Settings → Support to evaluate your case.
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Last updated: 2026-08-17