How to download a specific customer's payment history as CSV - from the account statement view, not from a global list.

Export a customer's payments

The Export payments button in a customer's account statement gives you a CSV file with every payment recorded for that customer. It is the fastest way to share the collection history with the customer, feed an external accounts receivable system, or reconcile payments against your bank.

Note: there is no global payments list in Mosce ERP. Payment export is available only from each customer's account statement, since payments are always recorded in the context of a specific customer.

Before you start

You need the payments:export permission. If the button does not appear in the account statement view, ask whoever administers the account to assign it to you.
The export is read-only - generating the file does not modify any payment or alter balances.

How to get there

In the side menu, open Customers and click the customer whose payment history you want to export. Inside the customer's profile, navigate to the Account statement section. There you will find the Export payments button in the toolbar. The download dialog opens.

Filters respected by the export

The export includes all of the selected customer's payments. You can narrow the date range directly in the dialog:

Filter	Description
Customer	Fixed: always the customer whose account statement you have open.
Date range	Payment registration dates. Applies to the date the payment was recorded in the system.

Date range

From / To: optional. If you leave both empty, all of the customer's payments are exported regardless of date.
Dates are interpreted in your account's time zone (Dominican Republic, UTC−4).

Scope

Option	What it exports
Current page	Only the rows visible on the active page of the account statement.
All	Every payment from the customer that matches the date range.
In chunks	Splits the export into smaller files of the size you specify.

Immediate vs queued mode

Mosce ERP automatically chooses how to process the export based on the number of payments:

Immediate (synchronous): if the number of payments is within your plan's limit, the file is generated on the spot and downloads directly.
Queued (asynchronous): if it exceeds the immediate threshold but is within your plan's asynchronous limit, the export is queued and you will receive a notification when it is ready.
Blocked by plan: if it exceeds the asynchronous limit, you will see a notice to apply a more restrictive date range or upgrade your plan.

Plan	Immediate up to	Queued up to
Free	5 000 rows	-
Starter	10 000 rows	100 000 rows
Professional	25 000 rows	1 000 000 rows
Enterprise	50 000 rows	no limit

The CSV file

Each row represents a payment. The columns include: payment date, reference number, amount, payment method, invoices the payment was applied to (number and amount applied per invoice), and notes.

Frequently asked questions

Why is there no global "Payments" page to export from? In Mosce ERP, payments are always recorded against a customer. There is no payment registry independent of the customer, so the natural access point is each customer's account statement.

Can I export the payments of all my customers at once? The quick export requires selecting a specific customer. To consolidate payments from all customers into a single file, use the Export builder in the Data center (Professional and Enterprise plans) and select the payments entity with the filters you need.

Does the export include partial payments? Yes. Each payment is exported in full, including the distribution across the invoices it was applied to (even if the invoice is only partially covered).

Does the file reflect the customer's current balance? The file is a snapshot of the moment you generate it. If new payments are recorded afterward, you will need to export again to get the updated state.

Last updated: 2026-05-15

Export a customer's payments

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